Thank you for choosing D'chica. We strive to provide the best customer service and satisfaction. Please review our warranty and guarantee policy below:
WARRANTY & GUARANTEE:
D'chica offers a warranty and guarantees only on manufacturing defects or faults present in the product before use. The warranty covers issues like faulty stitching, defective materials, or other manufacturing defects affecting functionality or quality. However, it does not cover damages caused by improper use, normal wear and tear, accidents, customer alterations, or failure to follow care instructions. Additionally, damage or defects resulting from third-party repairs or modifications are not covered by the warranty.
We hope this policy clarifies our approach to returns and refunds. If you have any further questions or require additional information, please do not hesitate to contact our customer service team using the details below:
Phone no: +917065569974, +916374254209 (Monday to Saturday, IST 10:00 AM to 7:00 PM)